Terms & Conditions
The agreement between you and IPTV Canada Pro when you order, activate or use a subscription.
1. Agreement
By ordering a subscription, requesting a trial, or using the service, you agree to these terms. If you do not agree, do not order. These terms apply to the person named on the order; accounts are personal and non-transferable.
2. The service
We provide access to an IPTV technology platform: account credentials (Xtream Codes login and/or M3U link), player compatibility support, and customer support. We do not host, own, operate or rebroadcast television channels or media content ourselves. Channel line-ups and the on-demand library are provided by upstream suppliers and can change without notice.
3. Orders, activation and payment
- Orders are placed by email or through the contact page and confirmed in writing before payment.
- Accepted payment methods are Interac e-Transfer and cryptocurrency; all prices are in Canadian dollars.
- Activation normally happens within 1–2 hours of confirmed payment, and always within 24 hours.
- Subscriptions are prepaid for the term you select. They do not renew automatically and no payment method is stored.
4. Free trials
Trials are limited to one per customer and per email address, run for 24 hours from activation, and cover one simultaneous connection. Trials never convert into a paid plan automatically.
5. Acceptable use
You agree not to: share, resell, sublicense or publicly perform the service; use it for commercial premises without a reseller agreement; attempt to bypass connection limits or authentication; record, redistribute or rebroadcast content; or use the service for any unlawful purpose. We may suspend an account, without refund, where we reasonably believe these limits have been breached.
6. Devices and connections
Each plan covers the number of simultaneous connections stated on the order. Using more connections than purchased can interrupt playback. Device compatibility is your responsibility; our installation guide lists supported platforms and we will help you get set up.
7. Availability
We aim for continuous availability but do not guarantee uninterrupted service. Maintenance, upstream supplier outages, channel changes and events outside our control can interrupt playback. Where an outage is prolonged and caused by us, we will extend the subscription by the affected period on request.
8. Refunds
Refunds are governed by our refund policy, which forms part of these terms.
9. Intellectual property
The site's text, layout and branding belong to us. Third-party names, logos and programme titles referenced anywhere on this site or in the service remain the property of their respective owners and are used for identification only.
10. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid for the subscription period in which the claim arose. We are not liable for indirect or consequential losses, including lost data, lost profits or device damage.
11. Copyright complaints
Copyright holders should use the process described in our DMCA notice.
12. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. Disputes will be brought in the courts of Ontario. If any provision is found unenforceable, the rest remains in force.
13. Changes and contact
We may update these terms; the date at the top of this page shows the current version, and material changes will be notified to active customers by email. Questions: support@iptvcanadapro.online, 159 Henderson Ave, Ottawa, ON, K1N 7P7, Canada.